Document · applies to every engagement
Terms and Conditions
What governs the relationship before it begins: account ownership, payment, launch and termination. Written here rather than mentioned on a call.
How we work — in writing
Terms and ownership
We hold ourselves to complete clarity with clients. The clauses below set out how we work, who owns what, and the financial obligations — before any engagement begins.
- 01 AccountsAll campaigns run on agency ad accounts that we own. We do not sell, rent or transfer them to any party, and we never ask for access to yours.
- 02 On terminationthe client’s payment card and website link are deleted — and that is the entirety of what we hold for the client.
- 03 OwnershipNeither the client nor any third party owns any of the tools, Accounts or sites we use; they are the exclusive property of TEMERALDS.
- 04 Advertising and indexing sitesEvery site used for advertising or indexing (SEO) is the exclusive property of Temeralds.
- 05 Fees and currencyAgency fees start at 7,500 SAR a month, or the equivalent in your own currency. Click budget is entirely separate and carried by the client on their own card, and Google collects it directly — we are not a party to it.
- 06 ContractsFormal contracts are signed setting out the relationship and the obligations of both sides.
One set of terms, whatever your sector
The same terms, whatever your business
E-commerce, real estate, showrooms, dealerships, fit-out, clinics, home services and the rest — the same clauses, no exceptions.
- All campaigns run on our accounts media owned by the agency — never sold, rented or transferred.
- The client provides a payment card carrying the daily and monthly click budget, and a contact number.
- The campaign is funded straight from the client’s card, and Google collects the click costs — we do not.
- We grant the client temporary read access to the account running their campaigns, so they can verify spend and performance themselves.
- On termination the payment card Payment and site link are deleted — and that is everything we retain for the client.
Launch: once payment and your details arrive, the campaign is built and live within 4 to 7 working days.
The one exception — your website link
In e-commerce, real estate, furniture showrooms and dealerships the client brings their own site link, because the campaign is built on their catalogue or inventory. In services — fit-out, cleaning, moving and the like — we use our own sites, which we do not sell, and link the client’s card and phone number to them.
Financial detail
Campaigns built and run on our accounts
The agency’s accounts, not yours. Your card is linked to the account directly. The figure rises above its floor on five factors: number of campaigns, geographic scope (one city or a whole market), number of markets, catalogue or service size, and depth of tracking (per branch or unified).
Click budget is entirely separate — paid from your card and collected by Google directly. We hold ad accounts in Saudi Riyal, Egyptian Pound and US Dollar, and place you on whichever suits your market and card.
Fees start at 7,500 SAR a month — or the equivalent in your own currency — and rise with scope. We do not quote before we understand your business: we analyse your market and competitors free of charge, then give you one specific figure.
We work with accounts whose media budget starts at 30,000 SAR a month or the equivalent. Below that an account does not gather enough conversion data to stabilise in reasonable time, so the fee is spent without the client reaching a result worth having.
The client carries click costs on their own card, and Google collects those amounts directly — not us.
No one owns any of our tools, accounts or sites — all are the exclusive property of TEMERALDS.
In numbers
In numbers
Questions
What gets asked about these terms
Why is the ad account in your name?
Because campaigns run on accounts we own and whose history we know, rather than on an inherited account carrying problems we did not create. Your card is linked to the account directly so Google bills you for clicks — not us — and you receive temporary read access to verify spend and performance yourself.
What do you keep if I end the engagement?
Your payment card and your site link are deleted. That is the entirety of what we hold for you. There is no exit fee and no notice period.
Who owns the landing page?
We do, and it is stated before the contract rather than discovered after it. For clients without a suitable site we build it at no extra charge; it serves our campaigns and is not sold. Clients with their own site use theirs.
Do these terms change?
They may be updated, and any update applies to new engagements. What was agreed with you is recorded in your own proposal, not only on this page.
Start
Start from the numbers you already have
Tell us what you sell and where. Thirty minutes on a call, then a written proposal with scope, fees and what the first ninety days look like. No access to your account, and no commitment.
New Cairo, Egypt
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